Our Returns Policy
Returning your product because you changed your mind
Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 14 days, and we’ll give you an exchange or full refund, as long as your returned product meets our terms and conditions.
For online and telephone purchases, we'll refund the standard delivery charge if the item is faulty and returned within 14 days. If you are returning due to change of mind, the customer will bear the return delivery cost
Please be aware that we'll only process your refund once the item has been returned to and checked by our specialist; this can take up to 14 days.
Return delivery address:
Praana Products Ltd
SUM Studios
1 Hartley Street
Sheffield
S2 3AQ
UK